We deliver with trackable express delivery

Once your order has shipped, you will receive an email with a tracking number. You can use this number to follow your delivery status on Postnord's website

1) Start by checking that your address is the same as the one you entered when you placed your order.

2) Are you registered at the address with your name on the mailbox? Otherwise, the post office will not be able to find your mailbox and therefore will not deliver your package.

3) If all your information is correct and you still have not received your package within 10 working days, please contact us and we will of course help you.

We deliver with Postnord and your order is delivered either to a mailbox/outside the door or to your nearest agent.

We ship all our orders from Sweden

To return an item, contact our customer service for instructions on how to return the item. The item must be unused and in the original packaging when the return takes place.

Yes, you can exchange an item within 30 days from the date of purchase, provided it is unused and in its original packaging. Contact our customer service for more information.

By contacting us, we can review your order and see how far it has come in the process. If possible, we will cancel your order and give you a full refund.

If you have received the wrong item in your order, contact customer service to have the problem resolved. Be sure to include your order number and a picture of what you received including the packaging.

After each completed order, we always send out an order confirmation to the specified e-mail address. Sometimes these messages can accidentally end up in your spam folder.

Check your spam folder
It is possible that your order confirmation has been directed to your spam folder via your email system. 

Still can't find your order confirmation?
No worries! Contact us directly through the contact form or at kontakt@mrbeard.se. Our customer service is ready to help you and ensure that your order is handled smoothly and correctly.